All drivers must be between the ages of 21 and 79. All drivers must have held a Full UK licence for a minimum of 3 years. We can refuse to hire to certain occupations please check before booking.
Fully Comprehensive insurance is provided for one driver as part of the hire agreement & whilst travelling within the UK. There is a £750 excess which must be paid by the hirer following any incident where an insurance claim is made. Excess is higher for ages 21 - 22 and 76 - 79. Additional drivers can be added at an extra cost of £5 per day. Should you wish to travel outside of the UK (Northern Ireland, Channel Islands & Isle of Man are classed as UK travel) there is an additional charge of £10 per day.
Drivers aged 21-22 and 76-79 excess £1000
3. Documents Required
On arrival at Blockley Leisure you will be asked to provide driver licences of any party who will be driving. You must request a licence check code from the DVLA for each driver in order for us to check your licence for any points etc. at this web address: https://www.gov.uk/view-driving-licence. The maximum points allowed is two offences of 3 points each.
1 utility bill/statement eg. water, electric, gas, broadband or landline. No more than 90 days old from the date of travel to confirm your eligibility to hire. (Primary form of proof)
1 of the following: (secondary form of proof)
-Council tax bill
-Bank or Credit card statement
-Credit card bill
4. Security Deposit
A security deposit of £750/£1000 is payable when you collect the motorhome & is taken to cover any damage to the motorhome or damage/breakages of the equipment. When the Motorhome is returned it will be checked over and once deemed to be in a satisfactory condition as agreed, in the same condition it was let out, with the toilet empty, interior clean including all cooking appliances and the fuel tank replenished, this deposit is refunded immediately or directly into your bank account within 7 working days. Blockley Leisure reserve the right to increase the security deposit for specific events. We reserve the right to deduct any amount which we determine to be due to us from the security deposit and our opinion as to what is due is binding except in the case of manifest error.
5. Booking Procedure & Payment
An initial deposit of £250 is required which is non-refundable and must be paid at the time of booking. The balance of your hire money is due for payment 6 weeks prior to the start date of your hire, or at the time of booking if you book less than 6 weeks from the start date of your hire which, will be confirmed by email. The security deposit of £750 is payable on collection of the motorhome. These terms and conditions (including the cancellation policy) become binding at the time of booking. Provided that these terms and conditions have been provided to you they are binding on you whether or not they have been signed by you. Blockley Leisure will not hire any motorhome on any other terms and conditions. Payment is by Debit Cards, Bank Transfers or Credit Cards (please note a 2% charge will be levied to cover banking fees when a credit card is used to make payment)
Minimum Hire agreement for UK use is 3 days, for continental use is 2 weeks.
6. Cancellation Charges
1. More than 6 weeks Before: Booking Deposit will be lost
2. 6 Weeks-2 Weeks: 50% of total hire charges will be lost
3. 2 weeks-No Show: 100% of total hire charges will be lost
Blockley Leisure cannot postpone or transfer money from one hire to another. Blockley Leisure reserves the right to amend our cancellation policy for certain events.
7. Vehicle Collection
Vehicles are available for collection from Blockley Leisure on the first day of your rental period between 9am - 5pm but will be confirmed by email with your booking form. Please allow at least 1 hour for the handover of the vehicle. We want you to enjoy your holiday. Time spent familiarising yourself with your new “home” will help to ensure that you get the maximum benefit from your hire. You are advised to check the vehicle thoroughly before leaving our premises. One customer vehicle can be left at our premises inside our locked yard although Blockley Leisure accepts no responsibility for any damage that might occur.
Collection out of hours can be made by arrangement.
8. Vehicle Returns
Late returns can have a significant impact on the next hire. All vehicles must be returned to Blockley Leisure by 3pm on the final day of your rental period (unless otherwise agreed by Blockley Leisure). If you will fail to meet the return time you must inform us. Upon return we will check the vehicle for damage, cleanliness, etc., including the condition of the tyres and windscreen which are not included in the Company’s insurance cover and any damage to which is the hirer’s responsibility. There are no refunds for the early return of the vehicle. The insurance provided is only valid for the period of hire thus any late returns would automatically constitute a traffic offence under the RTA – invalid insurance means the main hirer & any subsequent drivers become personally liable for any accident or damage to the motorhome or 3rd party or 3rd party personal injuries.
Our vehicles are maintained in accordance with the manufacturer’s instructions. Full roadside assistance is provided and will be explained at handover and is included in your welcome pack. If repairs are required to the vehicle please contact Blockley Leisure on 07850 817822 for assistance.
Smoking inside the vehicle either in the cab area or in the living area is strictly prohibited at any time. Failure to comply with this will result in the forfeit of the security deposit.
Pets are allowed into allocated vehicles. All damage caused by pets will be charged to the hirer in full over and above the excess on the policy. There will be an additional charge of £100 in the event of the vehicles needing to be cleaned after pets.
No more than two pets per Motorhome.
Please keep pets off all of the soft furnishings.
Please do not leave the pet, especially dogs, unattended in the Motorhome.
Please ensure all pets are secured during transit.
Our motorhomes are fitted with three point seatbelts. These are to be worn at all times when the vehicle is in motion. Appropriate car seats must be used for children in accordance with the law. It is the responsibility of the hirer to fit any child seats themselves. Blockley Leisure take no responsibility for any ill fitted child restraints or seatbelts not being worn.
13. Campsite Bookings
It is the responsibility of the hirer to prebook and confirm all caravan and camp sites they intend to stay at during the holiday. Blockley Leisure take no responsibility for any bookings or cancellations at caravan and camp sites.
14. Fuel and Gas
The vehicle is supplied with a full tank of fuel and should be returned in the same manner. If the fuel tank is not showing as full then it will be refuelled and the cost of the fuel (£2 per litre) plus a £100 admin fee will be charged. Fuel is at the Hirer's expense and not included in the charge. It is the responsibility to put the correct fuel in the motorhome, which is DIESEL. The Hirer will be liable for all repair and replacement costs incurred as a result of using the wrong fuel and Blockley Leisure will not offer any refund or pay compensation for the loss of use by the Hirer whilst the vehicle is off the road as a result. This also includes fuel being placed into the water tank. Sufficient gas will be supplied with each motorhome.
There is no Mileage allowance, so you are free to drive to your hearts content.
In the event of an accident the safety of the hirer and their party is paramount. Emergency services should be called first if necessary and the accident dealt with in the necessary manner. Only after everyone involved in the accident is safe should the hirer contact the company if necessary and then try and minimise loss to the company if it is safe to do so. Regardless of how minor the accident may seem, full details of anyone involved need to be noted down in the accident report form which is kept in the vehicle. This is the responsibility of the hirer. If the accident is of a serious nature, causing any damage to the vehicle, another vehicle or third party, then the company must be informed. You are provided with a first aid kit a fire extinguisher & a fire blanket. Please do inform us of any use of any of these items so that we can replace them. Failure to do so may cause a hazard for future hirers. Blockley Leisure request all parties have their own personal travel insurance.
17. Events beyond our Control
Unfortunately, events beyond our control occasionally affect bookings. When reference is made to such events in these Terms and Conditions of Hire, this means any event(s) or circumstance(s) which we could not, even with all due care, foresee or avoid.
Blockley Leisure cannot accept responsibility or pay any compensation, costs or expenses where the performance of your contract with us is prevented of affected or you otherwise suffer any loss or damage as a result of events beyond our control. This includes any delays to and/or restrictions to your hire to which you may be subject. However, if your booking has to be cancelled as a result, we will offer you the choice of an alternative vehicle (if available) or refund as described above. The offer of an alternative vehicle or refund shall be an exclusive remedy in respect of any loss, costs or expenses caused by events beyond our control.
18. Suitable Persons
We have the right to refuse to hand over a vehicle to any person who, in our reasonable opinion, is not suitable to take charge. In such cases, no refund of the hire charge will be made by Blockley Leisure who will have no further liability.
19. Your Responsibilities
1. You are responsible for the security of the vehicle at all times during the hire period. You must not drive the vehicle ‘Off Road’ other than for reasonable access to a campsite. Should you become stuck at any time while ‘Off Road’ you will be responsible for any recovery costs. The breakdown cover is for roadside assistance only.
2. You are responsible for all fines and other legal charges, including but not limited to parking fines, speeding fines, the full cost of any fees associated with the vehicle being impounded and any on the spot fines
3. You are responsible for all the keys that belong to the vehicle. Lost keys are expensive and are not included as part of the breakdown service. You will be responsible for the full cost of the replacement keys and replacement locks if required. You will also be liable for the full cost of repairing any damage caused by forced entry of the vehicle.
4. You must not sell, rent, lend or dispose of the vehicle or any of its parts, you must not give anyone legal rights over the vehicle. The vehicle remains the property of Blockley Leisure at all times.
5. At the time of handover the vehicle will be in a documented roadworthy condition. You must maintain the vehicle in a roadworthy condition at all times. You must report any fault in or on the vehicle as soon as possible to us, allowing us reasonable time to locate parts and make any necessary repairs.
6. You must make sure that you use the correct fuel. Using the wrong fuel is not covered by the breakdown service and you will be liable for the full cost of any remedial repairs required as a result of using the wrong fuel.
7. The hirer shall be responsible for all OVERHEAD DAMAGE resulting from any accident – overhead damage is defined from the ground to in excess of 4metres or 11’3” off the ground. Damage to the WINDSCREEN, TYRES & PUNCTURES are the responsibility of the hirer. You are required to check the condition of the tyres & engine fluid levels on a daily basis whilst you have the motorhome on hire.
8. Before you vacate the vehicle you must check that you have not left any personal belongings in the vehicle. Blockley Leisure is not responsible for any personal belongings left in the vehicle and is hereby authorised to dispose of the same after the end of the hire.
20. Vehicle Ownership
The vehicle remains the property of Blockley Leisure at all times and we may repossess the vehicle at any time without further notice if you are in breach of this agreement
21. Extra Charges
Toilet cassette not empty - £150.
Any cooking appliances or equipment found to be uncleaned - £50.
Fuel tanked unfilled – £100 plus costs of fuel.
Valet penalty if returned in unsuitable condition - £150.
You may park 1 car for the duration of your motorhome hire but please note this is entirely at your own risk whilst at Blockley Leisure.
23. Data Protection
For the purposes of the Data Protection Act 1984, Blockley Leisure or any subsidiary thereof may hold and process by computer or otherwise the information given to or obtained by it. This data will not be shared with anyone and will be solely used for us to contact you.
24. Governing Law
This agreement is subject to the laws of England and Wales. Any disputes not resolved by mutual agreement may only be settled in the courts of this jurisdiction.
If any provision or part-provision of this agreement is or becomes invalid, illegal, or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this agreement.
26. Entire Agreement
The parties agree that the agreement constitutes the entire agreement between them, and supersedes all previous drafts, agreements, arrangements and understandings between them, whether oral or written.
Terms and Conditions of Hire